Information technology has changed the way of doing Communication. Technological automation creates new products, service market opportunities and better service output. Innovative Technology adoption by the Mobile service provider has enabled the use of different technology tools in the way of communication, which enable service provider to cut-off communication cost and saving money of end user. Number portability facility is enables users to change service provider from existing one to other without changing his/her mobile number. The purpose of the paper is to examine the customer perception towards mobile number portability for data updating and better service motive. Data is collected from College Students, Teachers, Businessmen, Self-Employee, Government Servant, and Farmer in Taluka Places city.